Intercom, an Irish software company is the latest tech firm to announce job cuts in wake of contemporary economic challenges. Moreover, the Irish company has decided to layoff their workforce by approximately 5%.

Cost saving strategy

The company has initiated job cuts in a bid to cut their costs. Moreover, Intercom announced that they have come up with the decision to trim their workforce after exploring all possible avenues. However, they claimed that there are no plans of further cuts. The company will keep on hiring for key roles in its research and development and engineering teams. Similarly, the company will go ahead with their plans to open a new office in Dublin next year. “We are growing, but not as quickly as we had planned, and the broader economic environment has changed significantly in the past year. We need to prepare for a lower growth market environment where efficiency is even more important, and we need to keep our costs in line with our revenue. Over the last few months, we’ve proactively taken steps to reduce costs and ensure we are focusing on the most important things to continue driving value for customers.” Intercom’s CEO, Karen Peacock, told staff through an email.

49 workers to be laid off in HR and Marketing

Irish tech unicorn Intercom is planning to layoff 49 jobs out of their 1,000 workers. 23 of these jobs will be shed in their Irish office where they have strength of 400 employees. Moreover, the job cuts will mainly apply to human resources and marketing departments. The decision came as a surprise for many. Previously, the company announced to double the headcount at their Irish office. Most of the new roles were in R&D, including engineering, product design and management, research, analytics and data science. However, the company is still committed to hire for various roles in R&D. Intercom is among many other tech players who are laying off their workers.

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